PRODUCTS & SERVICES
CUSTOMER SERVICE
ABOUT MANULIFE
CAREERS
INDIVIDUAL INSURANCE
WEALTH MANAGEMENT
EMPLOYEE BENEFITS
GENERAL INSURANCE
CREDIT CARDS
MPF & ORSO
GROUP LIFE & HEALTH
MANULIFE IN HONGKONG
COMMUNITY GIVING
NEWSROOM
LOCATIONS
CORPORATE STAFF
FINANCIAL PLANNING
AGENCY CULTURE
AGENCY RECRUITMENT
HOME
>
Customer Service
CUSTOMER SERVICE
FUND PERFORMANCE
USEFUL FORMS
·
Change of Address
·
Individual Insurance
·
Wealth Management - Mutual Funds
·
Wealth Management - Manulife Investment Solutions
·
Wealth Management - Manulife Secure IncomePlus
·
Employee Benefits - MPF & ORSO Employee
·
Employee Benefits - MPF & ORSO Employer
·
Employee Benefits - MPF & ORSO Self-Employed
·
Employee Benefits - Group Life & Health Employee
·
Employee Benefits - Group Life & Health Employer
PAYMENT METHOD
·
Individual Insurance
·
Wealth Management
·
Employee Benefits - MPF & ORSO
·
Employee Benefits - Group Life & Health
PREMIUM EXCHANGE RATE
FAQ
·
Individual Insurance
·
Wealth Management
·
Employee Benefits - MPF & ORSO
·
Employee Benefits - Group Life & Health
·
Manulife Customer Number and PIN
·
System Requirement
ONLINE SERVICE
·
Personal Customer Login Demo
·
How to change Fund Portfolio
·
e-MPF Employer Online Service Demo
·
e-GLH Employer Online Service Demo
·
Manulife Investment Solutions - Fund Price Target Alert
·
Manulife Investment Solutions - Single Subsequent Subscription via Direct Debit
Life is full of changes and surprises, we are here to give you the best financial planning solutions to fulfill your needs at different stages of your life.
Please select a life stage:
*
Having a Baby
*
Getting Married
*
Going to University
*
Starting a Business
*
Changing Jobs
*
Buying a Home
*
Planning for Retirement
In Search of Excellent Customer Service Every Single Time
While each of our customers has different priorities and goals, all customers have something important in common; Our service matters to you. We firmly believe that providing quality service to customers is the first step in building a long term relationship.
What's New
2010/03/01
Removal of Customer Service Centre from 15 March 2010
2010/02/10
Due to the Chinese New Year Holiday, Customer Service Centre and Customer Service Hotlines will be closed on February 12, Friday at 12:30pm (except for the Wealth Management Hotline which will be closed at 4:00pm)
2009/08/13
See our new online guide on how to change your Fund Portfolio
2009/08/13
Good news! We will reduce the Management Fee for all MPF funds under our two MPF schemes effective November 1, 2009. Depends on the fund chosen, reduction for most funds is 0.35% p.a. of NAV. Click here to check out more information
2009/05/06
MPF Annual Member Benefit Statement for the period ending March 31, 2009 will be mailed from May 13 to end-June, and will reach you by early-July
2009/03/31
New Arrangements for Terms and Conditions for Manulife E-Service effective from 6 April 2009
FUND PERFORMANCE
e-SERVICES
MOST FREQUENTLY ASKED QUESTIONS
*
What is PIN Reminder?
*
Can I use credit card for individual insurance premium payment?
*
How can I check my MPF contribution status and amount?
*
How to check the status of Group Life and Health claims?
*
What is the dealing cut-off time for Manulife Global Fund?
PREMIUM EXCHANGE RATE
PAYMENT METHOD
*
Individual Insurance
*
Wealth Management
*
Employee Benefits - MPF & ORSO
*
Employee Benefits - Group Life & Health
ONLINE SERVICE
*
Personal Customer Login Demo
*
How to change Fund Portfolio
*
e-MPF Employer Online Service Demo
*
e-GLH Employer Online Service Demo