FAQ for System Requirement

1.

What is the minimum system requirement to login to the Manulife website?

2.

How can I check if my browser supports 128-bit SSL encryption?

3.

How can I check the browser version of my computer?

4.

Can I exit the Manulife website by simply clicking the “X” button at the top right-
hand corner of the browser?


1.

What is the minimum system requirement to login to the Manulife website?

*

A computer with an Internet connection

*

The site is best viewed at 800 x 600 screen resolution with Microsoft Internet Explorer 6.0 or above, which must support 128-bit SSL encryption

 

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2.

How can I check if my browser supports 128-bit SSL encryption?

Click “Help” in the toolbar and select “About Internet Explorer”, then you will see a screen shows the “Cipher Strength”. If 128-bit is displayed for “Cipher Strength”, then it means your browser supports 128-bit SSL encryption.

"Help" -> "About Internet Explorer" -> "Cipher Strength"

 

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3.

How can I check the browser version of my computer?

Click “Help” in the toolbar and select “About Internet Explorer”, then you will see a screen shows the browser version number.

"Help" -> "About Internet Explorer" -> "Version"

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Security Information

4.

Can I exit the Manulife website by simply clicking the “X” button at the top right-hand corner of the browser?

Your should click the “LOGOUT” button at the right-hand corner to exit the Manulife website.  This will ensure that your account has been properly logged off. If you exit by simply clicking the “X” button at the top right-hand corner of the browser, your Manulife website service will not be available until the login session is time-out.


 

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